Training and Coaching
When it comes to growing enrollment, do any of these apply to you?
- You need enrollment to grow faster. Additional top line revenue makes higher profitability, quality program delivery, and staff salary increases possible.
- Simply training your directors once is not enough. You need a system for skill review, easy application of best practices, and accountability for using them.
- You need training that is accessible and easy to use repeatedly. Busy center managers who can access short bites of training in their centers, will continually use new skills right away and see immediate results.
Here’s how to grow your center faster.
The Enrollment EXCELerator© Video Training Program is a comprehensive, carefully-structured training series that will help your company build enrollment faster, and keep it there. It may be the only enrollment building training program you will ever need. Best of all, it’s easily affordable.
“I am so grateful to have had Julie’s support, encouragement, and constructive feedback to improve my marketing and enrollment building skills. It has been a significant factor in my ability to increase enrollment in my school by 163% in the last 10 months.”
Webinars
Directors and managers who participate in Julie’s webinars find them to be an ideal way to learn a little at a time without leaving their centers. Julie makes these training sessions skill-packed, interactive, and filled with techniques they can apply in their centers right away.
Look below at Julie’s highest-demand training topics or Contact Julie for more.
“You are a wonderful speaker. You have had a terrific impact on our company. We’ve become a success because of your training.”
On-Site Seminars
Whether you are looking for a dynamic speaker for your next professional development event or a customized marketing and sales training program to help your directors grow enrollment, you have come to the right place! With energetic, content-rich programs, Julie has no peers when it comes to her industry expertise and her impact as a presenter. In a phrase, her message means business.
“Every time I hear Julie I learn so much. Every time I use her practices, I enroll more”
Sales – Enrollment Conversions
For every seminar or webinar you book, Julie works closely with you to customize it to your participants for topics to cover and the most effective, enjoyable delivery. Choose from this selection of Julie’s highest-demand seminars or Contact Julie for more.
Effective Techniques for Increasing Enrollment
A comprehensive program packed full of skills and proven techniques to help directors become more successful at generating more inquiries, converting telephone calls into center visits and visits into enrollments. Learn new ways to generate inquiries, a proven formula for handling objections, and secrets to closing with comfort and success. This program also includes a system for easy-to-implement prospect follow up and best practices for successfully managing the enrollment building process. Leave with a tool kit of techniques to use immediately. This is a full day seminar with an optional half-day follow up session.
Increase Your Enrollment – The Five Non-Negotiable Conversion Skills
What are the five skills every successful director must practice to convert enrollment and maximize revenue for the center? In this half-day program, learn which skills are critical, proven methods for making them work, secrets for converting more prospect calls and visits to enrollment, and how to involve your staff in using them, too. Armed with skill in these five areas, new and experienced directors who want to increase enrollment will do so.
How Managers Can Become More Effective Enrollment Coaches
Do your managers possess and practice the critical skills necessary to make them the best possible enrollment coaches for the center directors and assistant directors in their charge? This seminar addresses the managerial skills of assessing enrollment building performance, pinpointing effective and ineffective behaviors, and providing feedback that is well-received, accepted, and put into practice in their centers. Effective use of these tools transfers beyond marketing into other areas of management responsibilities. This seminar is ideal for multi-unit managers.
Marketing
Magnet Marketing – Cost-Effective Moves to Draw Qualified Inquiries
To fill your center today, you cannot rely solely on referrals from happy customers. You must practice SMART Marketing. In this session, learn an easy way to develop your unique message and how to communicate your brand persuasively. Take away 10 practical, proven, low-cost marketing actions you can take now to increase qualified inquiries. Discover the key essentials of making your website a better inquiry generator and how to make your digital marketing engage and convert your qualified prospects.
Making Your Staff Your Marketing Partners
Your staff has the power to bring enrollments to you and keep them as loyal customers, or to drive them away into the waiting arms of your competitors. This idea-rich program shows center directors and managers how to build and nurture an effective marketing partnership with teachers and other center staff. You will learn a model for communicating to staff the key role they play in marketing your center and securing enrollment. Discover the five keys to building a strong team of marketing partners, four ways your staff can help you secure enrollment, creative methods for staff recognition, and how to engage your staff in “parent attention” techniques that lead to customer satisfaction, retention, and referral. If you want to make your marketing job easier, this seminar is the ticket.
Connecting With Your Community- Marketing for Referrals
Though most directors recognize the value of marketing their early care and education services to the communities surrounding their centers, it rarely gets done. Time and discomfort with marketing to prospects and referral sources outside the center gets in the way. This seminar will teach you how to comfortably and confidently connect with key referral sources in your center’s community. Learn seven ways to make community marketing easier, how to build Julie’s inquiry-generating marketing pillars with key referrals sources, and a practical method for partnering with other directors to make community marketing visits.
Using Digital Marketing to Maximize Enrollment Opportunities
Is the internet the preferred highway to your center? Definitely. More and more, your prospects are visiting websites and checking online reviews as they search for the best early care and education choice for their family. What impression does your website give your prospects about your center and its services? How could it more effectively entice prospects to inquire about your services? How can you use email and social media to attract enrollment prospects and referrals? Get answers to these and other questions about internet marketing as this program highlights the advice of web marketing experts and Julie’s experiences consulting with clients worldwide.
“Your last name should be Awesome instead of Wassom! I cannot say that I have ever before in my almost 18 years here attended a training that was so well thought out by the presenter!”
Customer Retention
Customer Retention- Creating Long Term Customers and Lifetime Referrals
Did you know… the vast majority of unhappy customers just quietly go away, often at a serious financial loss to those centers whose directors and staff don’t know how to retain them? In this seminar, you will learn why customers quit, keys to keeping them satisfied and loyal, and how to turn parents into active referral partners. Includes two critical questions to ask your customers, a proven formula for handling customer complaints, and customer attention techniques that help create exceptional customer service, retain customers, and increase referrals. If you want to reduce your withdrawal rate, this seminar is a must!
Family Engagement Initiatives that Build Enrollment
Successful directors know that effective family engagement involves parents in your early education program, builds community, and retains customers. Yet, are you aware of the family engagement activities proven to drive more enrollment to your center? In this seminar, you will learn what works to engage families in ways that also make them enthusiastic enrollment generators, while building a deeper customer experience with your center and organization. Parents who become active marketing partners make your job of building enrollment easier. Attend this seminar to learn how!
Keynote Address
The Power of the Dream That Brings Us Here
An inspiring motivational message that empowers the audience to identify, believe in, and achieve their professional and personal goals and passions. Listeners learn life-enhancing skills and hear moving stories of familiar people inside and outside the child care industry who have overcome seemingly insurmountable odds to accomplish their dreams. Perfect as an opening or closing presentation for your retreat, conference, or professional development day.
To be educated, motivated, and inspired to reach your enrollment goals, Book Julie today!
“If you want a successful conference, have Julie Wassom as a key part of your program!”
On-Site Coaching
ECE clients throughout the world tell Julie what a difference her on-site coaching makes to enrollment! Julie works with your management team and directors to arrange individual visits to their centers. There, she provides one-on-one coaching on developing and executing marketing action plans, improving conversion skills, or building parent engagement and retention.
Help your directors boost skills, confidence, and enrollment. Talk with Julie about on-site coaching today.
“Julie has made a positive difference in the culture of our centers… an excellent teacher and coach, her clear communication methods and vast knowledge of the industry are a winning combination!”